Effective Date: 3/1/2026
Company Name: Yookte Matchmaking Group, LLC
Business Location: Philadelphia, Pennsylvania, United States
Contact Email: info@yookte.com
Website:Yookte.com

Yookte Matchmaking Group, LLC (“Yookte,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our clients, members, users, and prospective users. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, apply for services, or engage with our professional matchmaking services.

We operate in Philadelphia, Pennsylvania, but may obtain clients, members, and users nationwide and internationally.

1. Information We Collect

We collect personal information necessary to provide professional matchmaking services, evaluate compatibility, ensure safety, and comply with legal obligations.

A. Personal Identification Information

  • Full name

  • Date of birth or age range

  • Email address

  • Phone number

  • City, state, or region

  • Photographs (never shared without explicit consent)

  • Government-issued identification (if voluntarily provided for verification)

B. Relationship & Lifestyle Information

  • Personal biography

  • Relationship goals

  • Values, interests, and preferences

  • Lifestyle habits

  • Deal-breakers and boundaries

  • Sexual orientation or gender identity (voluntarily provided)

C. Employment, Financial & Background Information

  • Employment status and professional background

  • Industry or career field

  • Salary or income range (voluntarily provided)

  • General employment history

  • Political affiliation (voluntarily provided for compatibility purposes only)

  • Previous states or countries lived in during the past ten (10) years

D. Matchmaker Notes & Internal Records

  • Consultation and intake notes

  • Compatibility assessments

  • Feedback following introductions

  • Internal observations related to matchmaking quality, safety, and service delivery

E. Technical & Website Information

  • IP address

  • Browser type and device information

  • Cookies and analytics data

  • Website interaction and usage data

F. Payment Information

Payments are processed securely through Stripe.
We do not store full credit or debit card numbers.

G. Communication Data

We may collect and store communications exchanged through:

  • SMS/Text messaging

  • WhatsApp

  • Email

  • Online client portal

  • Google Meet (video, audio, or chat)

  • Social media direct messages (used only for general inquiries, not matchmaking)

2. How We Use Your Information

We use personal information to:

  • Provide personalized matchmaking services

  • Evaluate compatibility

  • Facilitate introductions

  • Communicate regarding services

  • Maintain internal records

  • Conduct safety screening and identity verification

  • Improve our services and operations

  • Comply with legal and regulatory requirements

3. Sharing Information With Potential Matches

We may share only approved information, and never without your explicit consent.

Information that may be shared with consent:

  • First name

  • Age or age range

  • City or general region

  • General profession or industry

  • Relationship goals and preferences

  • Lifestyle traits

  • Photographs only if you expressly authorize their use

We do not share without explicit written consent:

  • Last name

  • Phone number or email

  • Home or work address

  • Employer name

  • Salary or income

  • Employment history

  • Political affiliation

  • Location history

  • Background check results

  • Information about children

  • Any photos not specifically approved

4. Sharing With Other Matchmakers or Partner Agencies

With your explicit, prior consent, we may share limited portions of your matchmaking profile with other professional matchmakers, matchmaking agencies, or partner relationship services to expand matching opportunities.

This may include:

  • Approved profile information

  • Compatibility summaries

  • Approved photographs (only with consent)

Safeguards:

  • Sharing is never automatic

  • Only information necessary for matching is shared

  • Contact details and sensitive personal data are not shared

  • Partner agencies must agree to confidentiality and privacy standards

  • You may withdraw consent at any time

We do not sell personal information.

5. Background Checks & Safety Screening

We use BeenVerified as a third-party screening tool to assist with identity verification and safety review, where legally permitted and only with your consent.

  • Screening uses publicly available records

  • Results are used internally only

  • Results are never shared with matches

  • BeenVerified is not a consumer reporting agency

6. Third-Party Service Providers

We use reputable third-party platforms to securely manage personal information, including:

  • Zoho CRM – client profiles, notes, service management

  • Airtable – internal workflows and organization

  • Typeform – applications, questionnaires, intake forms

  • Google Drive – secure document and file storage

  • Stripe – payment processing

  • BeenVerified – background screening assistance

These providers are required to maintain appropriate confidentiality and security safeguards.

7. Sensitive Personal Data

Sensitive personal data may include:

  • Sexual orientation

  • Salary or income range

  • Employment history

  • Location history

  • Political affiliation

  • Photographs

Sensitive data is:

  • Voluntarily provided

  • Used only for matchmaking compatibility or safety

  • Never sold

  • Never shared without explicit consent

8. Technology & Service Provider Changes

We may update, replace, modify, add, or discontinue the software platforms, tools, technologies, or service providers we use to operate our business at any time.

This may include, but is not limited to:

  • Customer relationship management (CRM) systems

  • Intake, application, or questionnaire platforms

  • Data storage and cloud services

  • Communication tools

  • Payment processors

  • Background screening services

  • Analytics or operational software

Any new or replacement providers will be required to maintain privacy, confidentiality, and data-security standards consistent with this Privacy Policy and applicable law.

If we make material changes to how personal information is collected, used, or shared, we will update this Privacy Policy accordingly. Continued use of our website or services after such updates constitutes acceptance of the revised Privacy Policy.

9. Nationwide & International Clients

We may serve individuals located throughout the United States and internationally, including Canada, the United Kingdom, the European Union/EEA, and other regions.

Your personal information may be processed in the United States, where privacy laws may differ from those of your jurisdiction.

We rely on:

  • Standard Contractual Clauses

  • Adequacy decisions

  • Data Processing Agreements

  • Consent where required

10. U.S. State-Specific Privacy Rights

Residents of certain U.S. states (including California, Colorado, Connecticut, Virginia, Utah, and Texas) may have the right to:

  • Access personal information

  • Correct inaccurate information

  • Request deletion

  • Know categories of data collected

  • Opt out of data selling (we do not sell data)

Requests may be submitted to: [Insert Contact Email]

11. International Privacy Rights

EU / EEA & UK (GDPR / UK-GDPR)

You may:

  • Access, correct, or delete personal data

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

Canada (PIPEDA)

You may:

  • Access personal information

  • Request correction

  • Withdraw consent

12. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain safety and service quality

  • Comply with legal obligations

Deletion requests are honored where legally permitted.

13. Data Security

We implement reasonable administrative, technical, and physical safeguards including encryption, secure servers, limited access controls, and confidentiality training. No system is completely secure, but we take appropriate measures to protect your data.

14. Cookies & Analytics

We use cookies and analytics tools for website functionality, performance analysis, and user experience improvement. EU/UK users will receive cookie consent prompts where required.

15. Age Requirement

Our services are intended for individuals 21 years of age or older. We do not knowingly collect personal information from minors.

16. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected by an updated Effective Date posted on this page.

17. Contact Us

For questions or privacy-related requests:

Yookte Matchmaking Group, LLC
Philadelphia, Pennsylvania, USA
Email: info@yookte.com
Website: Yookte.com

Privacy Policy